Privacy Policy

Le Fleuriste® takes the utmost care and concern for your privacy while you are shopping on our website. Le Fleuriste® does not sell or share any personal information gathered from our website. In order to process orders, we need to obtain certain information such as your name, shipping and billing information, phone number, email and credit card information. Transactions on our website are secured and our website does not store your credit card information.


We collect and process the following data:

A.) Access data/server log files

We collect data about each access to the offer (so-called server log files). Access data includes the name of the retrieved web page, the file, the date and time of the retrieval, the amount of data transferred, the successful retrieval message, the browser type, the user's operating system, the referrer URL, the abbreviated IP address, and the Inquiring providers. We use the server log files only for statistical evaluations for the purpose of the operation, the security and the optimization of the offer. We reserve the right to check the server log files at a later date if there is a reasonable suspicion of unlawful use.

B) Personal data

Personal data is information by means of which a person can be identified, ie information which can be traced back to a person (hereinafter referred to as "PI"). If you order goods from us or create a user account, we collect the following PI:

Name and surname

Address of the customer and delivery address

E-mail address

phone number


Username and password

Ordered orders

PI will only be collected, used and passed on by us if this has been legally permitted and/or you have previously given your consent to the data collection. PI is used by us to set up and administer a user account for a person, as well as to fulfill and process orders. When registering for our newsletter, the e-mail address will be used for our own advertising purposes until the customer logs off from the newsletter. By registering for the newsletter, we also save the IP address and the date of the registration. This storage serves solely as evidence for the case that a third party misuses an e-mail address and logs on to the recipient of the newsletter without the knowledge of the beneficiary. You can unsubscribe at any time by means of the unsubscribe link in the newsletter or on our website after basic prices. 

C.) Cookies and Clear GIFs

Cookies are small files that allow you to store specific information related to the device on the user's access point (PC, smartphone, etc.). They serve on the one hand the user-friendliness of web pages and therefore the users (for example logging of login dates). On the other hand, they are used to record statistical data on web usage and to analyze them for the purpose of improving the offer. You can, in principle, prohibit the use of cookies because most browsers have an option to restrict or prevent the setting and storage of cookies. However, we would like to point out that the use and, in particular, the usefulness of our offer without cookies can be restricted.

Clear GIFs (also referred to as "Web Beacons") are used in conjunction with cookies to provide web site operators with a better understanding of the interaction of visitors with the website. A Clear GIF is basically a transparent graphic that is placed on a web page. Using a Clear GIF allows us to measure the actions of the user who opens the page with the Clear GIF. We use Clear GIFs to anonymously measure visitors' behavior in order to improve visitor experience and to facilitate the management of content. We use Clear GIFs & U. on this website, in our e-mails, or in our advertisements on other websites or in e-mails from third parties. We do not create any usage profiles from you.

D.) If you contact us, your data will be stored by us as long as and to the extent that this is necessary for the processing of the inquiry and any connection questions.

What data do we pass on to third parties?

We take your interests worthy of protection into account according to the legal regulations and only pass on your PI to third parties in the following cases:

A.) In order to fulfill the obligations of the contract, we only pass on the required PI to the chosen payment service (for example credit card companies) and delivery services. This also applies to the sending of advertising measures if you have agreed to this. These external service providers are carefully selected by us and regularly reviewed to ensure that your privacy is preserved.

B.) PI is passed on to the law enforcement authorities as well as to the injured third parties if legally required if the transfer is necessary for the elucidation of unlawful use of the platform or for legal prosecution.

Within the framework of the further development of our business, our corporate structure can be transformed by transferring the company to a subsidiary founded by us or by transferring our company as a whole or in part to a third party. In such transactions, the Customer Information is passed on to the Receiving Person, and by us contractually ensuring that the Receiving Person complies with this Privacy Agreement and is committed to compliance with the applicable Data Protection Act. When submitting the PI, we ensure that this is done in accordance with this privacy policy and the relevant data protection laws.



You agree that: (i) the services being provided and goods sold by Le Fleuriste® shall be deemed solely based in Hong Kong; and (ii) the website shall be deemed a passive website that does not give rise to personal jurisdiction over Le Fleuriste®, either specific or general, in jurisdictions other than Hong Kong. These Terms and Conditions shall be governed by the internal substantive laws of Hong Kong, without respect to its conflict of laws principles. Any claim or dispute between you and Le Fleuriste®® that arises in whole or in part from your use of the Website shall be decided exclusively by a court of competent jurisdiction located in Hong Kong. These Terms and Conditions, and any other legal notices published by Le Fleuriste® on the website shall constitute the entire agreement between you and Le Fleuriste® regarding your use of Le Fleuriste®’s website. If any provision of these Terms and Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and Le Fleuriste®’s failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision. Le Fleuriste® reserves the right to amend these Terms and Conditions at any time and without notice, and it is your responsibility to review these Terms and Conditions for any changes. Your use of the website following any amendment of these Terms and Conditions will signify your assent to and acceptance of its revised terms.